Frequently Asked Questions and Contact Us

FAQ (Frequently Asked Questions)

1 – What has the STBA done to deal with the challenges the COVID-19 pandemic has posed?

We have developed a COVID-19 Safety Plan (this is available for anyone to view upon request at [email protected] or if you ask at the centre we can provide you with a paper copy). 

2 – What measures did the Safety Plan impose for the centre?

The measures we have implemented include (but are not limited to): that we have added hand sanitising stations at the entry to the building and to each court, we are only accepting cashless payments, we are using markers all throughout the centre and we have added extra signage throughout the centre to ensure members are aware of best approaches to reducing the spread of germs.

3 – Now that we are in Stage 3 of easing restrictions is everything back to normal?

Unfortunately we are not yet fully back to normal operation, however in the coming weeks we hope to begin offering competitions and coaching sessions.

4 – How do I hire a court at the centre?

Go to the online booking link at our website which will provide all casual session booking information:

5 – Can I just come to the centre and play?

Currently, due to regulations that we have imposed due to COVID-19 and our COVID-19 Safety Plan, we are not accepting any walk-in players to the centre, you may only book online via the above mentioned method. 

6 – Can I hire racquets and buy shuttles?

Currently due to COVID-19 restrictions you can only buy shuttles ($3 for 1 or $33 for 12) and we are not offering racquet hire. 

7 – Can I take photos of others in the hall?

No, not without first gaining their consent.

8 – I have a question about the rules of night roster.

 Please see the Night roster by-laws ( – this will answer any questions that you may have.

Contact Points

Coaches: If you are looking to contact a coach, please visit our coaches page.

Facebook: You may get the quickest response here from committee or members, or the info may already have been posted!  Check it out.

[email protected] – General contact point if you are unable to resolve your query from our website.

[email protected] – For any group bookings or to discuss future engagement opportunities with the STBA. 

0488 788 426 for any pressing queries, the STBA phone which our Centre Manager Alicia Morgan is responsible for.



Mailing address

101 Cascade Road South Hobart Tasmania 7004