Frequently Asked Questions and Contact Us

FAQ (Frequently Asked Questions)

1 – What has the STBA done to deal with the challenges the COVID-19 pandemic has posed?

We have developed a COVID-19 Safety Plan (this is available for anyone to view upon request at [email protected] or if you ask at the centre we can provide you with a paper copy). 

2 – What measures did the Safety Plan impose for the centre?

The measures we have implemented include (but are not limited to): that we have added hand sanitising stations at the entry to the building and to each court, we are only accepting cashless payments, we are using markers all throughout the centre and we have added extra signage throughout the centre to ensure members are aware of best approaches to reducing the spread of germs.

3 – How do I hire a court at the centre?

Go to the online booking link at our website which will provide all casual session booking information: https://www.stba.net.au/making-a-casual-court-booking/

4 – Can I just come to the centre and play?

We are accepting walk-in players to the centre, however to guarantee your session on the court it would be best to book via our online system to ensure that there is availability. 

5 – Can I hire racquets and buy shuttles?

You are able to buy shuttles ($3 for 1 or $35 for 12) and we are offering racquet hire for $5 per racquet per session of use. 

6 – Can I take photos of others in the hall?

No, not without first gaining their consent.

7 – I have a question about the rules of night roster.

 Please see the Night roster by-laws (https://www.stba.net.au/wp-content/uploads/2019/02/PennantBy-Laws2004.pdf) – this will answer any questions that you may have.

Contact Points

Coaches: If you are looking to contact a coach, please visit our coaches page.

Facebook: You may get the quickest response here from committee or members, or the info may already have been posted!  Check it out.

[email protected] – General contact point if you are unable to resolve your query from our website.

[email protected] – For any group bookings or to discuss future engagement opportunities with the STBA. 

0488 788 426 for any pressing queries, the STBA phone which our Centre Manager Alicia Morgan is responsible for.

 

 

Mailing address

SOUTHERN TASMANIAN BADMINTON ASSN INC
101 Cascade Road South Hobart Tasmania 7004


Map